Communication
Tools in this category are reviewed for SMB fit—practical value, not enterprise bloat.
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Google Workspace
Google Workspace gives your team professional email, cloud storage, video meetings, and AI tools in one subscription starting at $7 per user per month.
SMB score 9/10/10 - View profile →
RingCentral
RingCentral combines business phone, video meetings, team chat, and AI tools into one platform so your team can communicate from any device without juggling multiple apps.
SMB score 8/10/10 - View profile →
OpenPhone
OpenPhone gives your small business a dedicated phone system with AI-powered calling, texting, and team collaboration built into one app.
SMB score 8/10/10 - View profile →
Pumble
Pumble gives your team a permanent, searchable communication hub with unlimited users and message history on the free plan.
SMB score 8/10/10 - View profile →
Flock
Flock gives small teams one shared space for messaging, video calls, and project tools at a fraction of what Slack costs.
SMB score 8/10/10 - View profile →
Chanty
Chanty combines team messaging, video calls, and task management in one platform for $3 per user per month.
SMB score 8/10/10 - View profile →
Fireflies.ai
Fireflies.ai records, transcribes, and summarizes your meetings automatically so you can stop taking notes and start getting things done.
SMB score 8/10/10 - View profile →
Krisp
Krisp removes background noise from your calls, transcribes your meetings, and writes your action items so you can focus on the conversation.
SMB score 8/10/10 - View profile →
Grain
Grain records, transcribes, and summarizes your meetings so you can focus on the conversation instead of your notes.
SMB score 8/10/10 - View profile →
Zoom
Zoom gives your team video meetings, chat, phone, and AI note-taking in one platform that works on any device.
SMB score 8/10/10 - View profile →
Microsoft Teams
Microsoft Teams combines video meetings, chat, file sharing, and phone calls in one app built for businesses with up to 300 users.
SMB score 8/10/10 - View profile →
Vonage
Vonage gives small businesses a cloud phone system with calling, texting, video meetings, and integrations built into one app.
SMB score 7/10/10 - View profile →
Twist
Twist organizes team communication into threads so your small business can get work done without constant interruptions.
SMB score 7/10/10 - View profile →
Whereby
Whereby gives small businesses a simple video call tool with permanent room links and built-in features that work without downloads or technical setup.
SMB score 7/10/10 - View profile →
Dialpad
Dialpad combines AI-powered phone, chat, and contact center tools into one platform so your team handles more customer conversations without adding headcount.
SMB score 7/10/10 - View profile →
Rocket.Chat
Rocket.Chat gives small teams a self-hosted, open messaging platform with enterprise-grade security controls at a free starting price.
SMB score 6/10/10 - View profile →
Discord
Discord gives your team a free home base for text, voice, and video communication across any device.
SMB score 6/10/10