Fireflies.ai
Fireflies.ai records, transcribes, and summarizes your meetings automatically so you can stop taking notes and start getting things done.
Overview
Fireflies.ai joins your Zoom, Google Meet, or Microsoft Teams calls as a bot, records everything, and delivers a transcript plus an AI-generated summary with action items before you even close your laptop. The free plan gives you unlimited transcription and supports over 100 languages, which covers most solo operators. The Pro plan at $10 per seat per month (billed annually) unlocks unlimited AI summaries, 8,000 minutes of storage per seat, and the ability to download transcripts and recordings. A built-in AI assistant called AskFred lets you ask questions about any past meeting and get specific answers with timestamps. Fireflies also pushes notes directly into Salesforce, HubSpot, Slack, Asana, Trello, and other tools your team already uses. The tool holds SOC 2 Type II and GDPR certifications, and your data does not get used for AI training.
Features
- Automatic transcription in 100+ languages with 95% accuracy
- AI summaries with action items delivered after every meeting
- AskFred AI assistant for searching and querying past meetings
- Integrations with Salesforce, HubSpot, Slack, Asana, and more
- Speaker talk-time analytics and sentiment analysis on paid plans
Best for
Fireflies works best for small business owners and their teams who run frequent client calls, sales conversations, or internal meetings and need a reliable record without manual note-taking. It fits especially well if your team uses Zoom, Google Meet, or Microsoft Teams and wants meeting notes pushed automatically into a CRM or project management tool.
Why this SMB score
Fireflies delivers strong value at a low entry price, works with the meeting tools most small businesses already use, and requires no technical setup, though the free plan's storage and summary limits push active teams toward a paid tier fairly quickly.