Zoom
Zoom gives your team video meetings, chat, phone, and AI note-taking in one platform that works on any device.
Overview
Zoom runs on a free plan that supports 100-person meetings up to 40 minutes each, with instant messaging, VoIP calling, 3 editable whiteboards, and Google and Microsoft calendar sync included at no cost. The paid Pro plan at $14.16 per user per month unlocks 30-hour meeting limits, 10 GB of cloud recording storage, unlimited AI note-taking across Zoom and third-party platforms like Google Meet and Microsoft Teams, unlimited docs, unlimited clips, and live chat support. The Business plan at $18.33 per user per month raises the meeting cap to 300 participants and adds a scheduling tool, unlimited whiteboards, and single sign-on. All paid plans include one year of free premium app access and workflow automation at no extra charge. Zoom also offers nonprofit organizations a 50% discount on paid plans.
Features
- Free plan with 100-participant meetings up to 40 minutes
- Pro plan AI note-taking works across Zoom, Google Meet, and Microsoft Teams meetings
- 10 GB cloud recording storage on Pro and Business plans
- Built-in chat, VoIP calling, whiteboard, docs, and calendar sync in one app
- Workflow automation included at no extra cost on all paid plans
Best for
Zoom fits small teams that run frequent client calls or internal meetings and want one tool that handles video, chat, and phone without buying separate software. It works especially well for businesses already using Google or Microsoft tools, since Zoom syncs calendars and captures AI notes across those platforms.
Why this SMB score
Zoom earns a strong score because the free plan delivers real value, the Pro plan at $14.16 per user per month bundles AI note-taking and cloud recording at a price most small teams can justify, and the platform covers meetings, chat, phone, and docs without requiring multiple subscriptions.