Microsoft Teams
Microsoft Teams combines video meetings, chat, file sharing, and phone calls in one app built for businesses with up to 300 users.
Overview
Microsoft Teams gives small businesses a single place to meet, message, share files, and make calls without juggling multiple tools. The entry-level Teams Essentials plan starts at $4 per user per month and supports meetings up to 30 hours long with up to 300 participants. It includes 10 GB of cloud storage per user, meeting recordings with transcripts, and data encryption for all communications. Stepping up to Microsoft 365 Business Basic at $6 per user per month adds 1 TB of storage, custom business email, web versions of Word, Excel, PowerPoint, and Outlook, plus over 250 integrated business apps. The $12.50 Business Standard plan adds full desktop app installs and webinar hosting with attendee registration and reporting. All paid plans include a financially backed 99% uptime guarantee and anytime phone and web support.
Features
- Video meetings up to 30 hours with up to 300 participants
- Meeting recordings, transcripts, and live captions in over 30 languages (Business Basic and above)
- Chat, file sharing, and unlimited message search across all plans
- Over 250 integrated third-party business apps
- Optional cloud-based phone system add-on starting at $10 per user per month
Best for
Teams suits small businesses with up to 300 employees that need one tool to handle internal communication, client meetings, and file collaboration. It delivers the most value for teams already using or planning to adopt Microsoft 365 apps like Outlook, Word, and Excel.
Why this SMB score
Teams earns a strong score because it bundles meetings, chat, file storage, and optional phone service at a competitive price for businesses up to 300 users, though the annual commitment and add-on costs for calling features add complexity for budget-conscious owners.