Reputation.com

Overview

Reputation.com pulls your reviews, business listings, and customer feedback into a single dashboard. The platform monitors and manages your presence across 250+ sites, sends automated email requests to customers asking for reviews, and lets you respond to reviews with one-click brand-approved replies. A proprietary Reputation Score tracks your overall standing using nine factors, giving you a single number to benchmark progress over time. Conversational AI called Reputation IQ lets you ask plain-English questions about your review data and get actionable answers fast. The platform also keeps your business listings accurate across 250+ sites and tracks how AI search engines perceive your brand. For business owners who are tired of checking five different platforms and guessing what customers actually think, Reputation.com consolidates that work into one place with AI-assisted prioritization.

Features

• Monitor and respond to reviews across 250+ sites with one-click brand-approved replies
• Automated email review request campaigns to increase review volume
• Business listings management across 250+ sites with local search performance tracking
• Six customizable customer surveys to collect private feedback (SMS available at extra cost)
• Reputation Score benchmarks your brand using nine customer experience factors with AI-powered insights

Best for

Reputation.com targets multi-location businesses that need to manage customer feedback and online visibility at scale across many sites simultaneously. Industries including automotive, healthcare, food and beverage, retail, real estate, and financial services receive purpose-built features based on 15 years of industry-specific development.