Podium

Overview

Podium puts your leads, texts, calls, reviews, and payments into one platform so your team stops juggling tools and starts closing more business. Every plan includes a dedicated customer success manager, 1-on-1 onboarding, and support by phone, chat, and text. The AI tools respond to leads in under one minute, request Google and Facebook reviews automatically after each sale, and follow up with past customers to drive repeat business. Real customers report measurable results: Budget Blinds closed 33% more sales and saved 10+ hours weekly, Mountaineer Heating and Cooling captured 20% more calls and added $96K in monthly revenue, and Pura Vida Spa grew from 28 to 670 Google reviews in six months. Over 100,000 businesses across retail, home services, auto, and health and wellness use Podium today.

Features

• AI-powered inbox consolidates texts, calls, emails, Facebook, Instagram, and Google messages in one place
• Automated review requests sent by text after each sale to Google, Facebook, and industry-specific review sites
• AI Employee responds to leads 24/7, books appointments, and follows up with customers without staff involvement
• Text marketing campaigns with images, GIFs, and AI-generated copy sent to segmented customer lists
• Podium Phones system lets your team call and text from the same number with AI call summaries and missed-call automations

Best for

Podium fits service and retail businesses with 1 to 50 employees that generate leads from multiple channels and lose sales because they respond too slowly or fail to follow up. It works especially well for auto dealers, HVAC companies, medical spas, dental offices, jewelers, and furniture retailers who want reviews, communication, and payments in one system.