Close CRM
Close keeps your calls, emails, and texts in one place so your sales team stops switching tabs and starts closing deals.
Overview
Close is a CRM built specifically for sales-focused small businesses. Every plan includes two-way email sync, built-in calling and SMS, pipeline management, task tracking, and a mobile app for iOS and Android. You call, text, and email contacts directly from the CRM, and every interaction logs automatically. The Solo plan starts at $9 per month for one user and handles up to 10,000 leads. The Growth plan at $99 per seat per month adds automated workflows, bulk email, AI lead summaries, a Power Dialer, email scheduling, and pipeline guidance that flags stalled deals. Close connects with Zoom, Calendly, Zapier, and over 100 other apps. A 14-day free trial requires no credit card, and Close states you can import leads and start selling within an hour. No contracts are required on any plan.
Features
- Built-in calling, SMS, and two-way email sync on every plan
- Automated workflows for email, SMS, and call follow-up (Growth and above)
- AI lead summaries and AI email rewrite assistant (Growth and above)
- Power Dialer to call through contact lists automatically (Growth and above)
- Meeting Notetaker that transcribes and summarizes calls and meetings (free in beta, all plans)
Best for
Close suits small businesses that run an active outbound or inbound sales process and want calling, texting, and emailing inside one tool instead of juggling separate apps. It works especially well for sales-driven teams of one to ten people who need automation and follow-up reminders without a complex enterprise setup.
Why this SMB score
Close earns a strong score because it combines calling, SMS, email, and pipeline management in one tool at a price small teams can justify, but usage-based calling costs and the absence of workflows on entry-level plans add friction for budget-conscious buyers.