Pipedrive
Pipedrive keeps your sales pipeline organized, automates follow-ups, and shows you exactly where every deal stands so you can spend more time selling.
Overview
Pipedrive is a CRM built around the sales pipeline, not the other way around. You see every deal on a visual board, move them forward as they progress, and get notified when follow-ups are due. The Lite plan starts at $14 per seat per month (billed annually) and covers lead management, pipeline tracking, and 500-plus integrations including Zapier, Zoom, and Gmail. The Growth plan at $39 per seat per month adds email automation, follow-up sequences, revenue forecasting, and a meeting scheduler. Real users report a 20 percent improvement in sales process efficiency and a 40 percent reduction in administrative hours. Over 100,000 companies in 179 countries use Pipedrive. It earns a 4.5 out of 5 on both Capterra and GetApp, and a 4.7 out of 5 on SourceForge. Pipedrive offers a 14-day free trial with no credit card required.
Features
- Visual pipeline management with deal tracking and overdue task alerts
- Workflow automations and personalized email follow-up sequences (Growth plan and above)
- AI-powered report creation and real-time sales feed
- 500-plus app integrations including Zapier, Zoom, Gmail, and Outlook
- Built-in meeting scheduler and contacts timeline with full interaction history
Best for
Pipedrive works best for small businesses with an active sales process who need to track deals across multiple stages without hiring a dedicated CRM administrator. It fits teams that rely heavily on email outreach and need automated follow-ups to avoid letting leads go cold.
Why this SMB score
Pipedrive delivers strong pipeline visibility, genuine automation, and a wide integration library at a price point that scales with small business growth, though costs climb quickly when teams add multiple seats and paid add-ons.