Slack

Overview

Slack organizes team communication into channels, which are searchable spaces for every project, topic, or department. The free plan gives you 90 days of message history and connects up to 10 apps. The Pro plan at $7.25 per user per month (paid annually) unlocks unlimited message history, group video calls called huddles, access to over 2,600 app integrations, and Workflow Builder for automating routine tasks without coding. You only pay for active users, and Slack credits you back for inactive seats. If you work with clients or vendors, Slack Connect lets you communicate with up to 250 outside organizations directly inside Slack instead of over email. Slack reports that users save an average of 97 minutes per week using its AI features, and 87% of users say it helps them collaborate more efficiently.

Features

• Channels for organized team communication by project or topic
• Slack Connect for secure messaging with clients and vendors outside your company
• Workflow Builder automates routine tasks without any coding required
• Huddles provide built-in audio and video meetings with screen sharing
• AI-powered search and conversation summaries available on paid plans

Best for

Slack works best for small businesses with remote or hybrid teams who currently rely on email for internal communication. It fits especially well when teams collaborate with outside vendors or clients and need one place to track conversations, files, and decisions.