Returnly

Overview

Returnly no longer exists. Affirm, which owned Returnly, shut the platform down on October 1, 2023. If you were a Returnly merchant, your returns portal stopped working on that date. Any returns that started in Returnly before the shutdown had to be completed inside Returnly. There is no way to transfer those initiated returns to another platform. Loop Returns, which partnered with Affirm on the shutdown, now actively recruits former Returnly merchants. Loop serves over 5,000 Shopify brands and processes 2 million returns per month. If you are currently without a returns platform, you are likely processing returns manually. That costs you time and creates a poor customer experience. Former Returnly merchants who need a replacement should evaluate Loop or other returns management tools built for their platform before committing.

Features

• Shut down October 1 2023
• No active portal or processing capability
• Former merchants redirected to Loop Returns
• Manual return processing required for unresolved cases
• No transfer of in-progress returns to new platforms

Best for

Returnly is not a viable tool for any business. This profile exists to inform small business owners who may still search for Returnly that the platform is permanently closed and they need an active alternative.