SMSBump
SMSBump, now part of Yotpo, helps ecommerce brands collect reviews, run loyalty programs, and keep customers coming back.
Overview
SMSBump is now fully integrated into Yotpo, a marketing platform trusted by 35,000 commerce brands. The platform combines reviews and user-generated content, loyalty and referral programs, and AI visibility tools into one system. Yotpo connects with over 180 integrations including Shopify, Klaviyo, Google, Facebook, and Gorgias. Real brands report measurable results: Goodr saw a 38% increase in sales from repeat customers, Revolution Beauty earned 8x ROI from loyalty, and ThirdLove recorded a 65% increase in average order value per user. The platform lets you gather customer reviews, display them with AI-generated summaries, reward loyal shoppers, and track how AI engines like ChatGPT and Gemini recommend your products. It works on Shopify, BigCommerce, Adobe Commerce, Salesforce Commerce Cloud, and WooCommerce.
Features
- AI-powered review collection and display with multilingual support
- Loyalty and referral programs with milestone rewards
- AI visibility tracking across ChatGPT, Gemini, and other engines
- 180+ integrations including Shopify, Klaviyo, and Gorgias
- SMS and email tools to connect with loyalty members at key moments
Best for
Yotpo fits ecommerce store owners on Shopify or BigCommerce who want to turn one-time buyers into repeat customers through reviews and rewards. It works best for brands that want a single platform for reviews, loyalty, and retention instead of managing three separate tools.
Why this SMB score
Yotpo delivers proven results for ecommerce brands that want reviews, loyalty, and retention in one place, but the lack of transparent pricing and demo-only onboarding creates a barrier for budget-conscious small business owners who want to evaluate the tool before talking to sales.