KnowBe4

Overview

Most small business breaches start with a human mistake, not a technology failure. KnowBe4 addresses that directly by combining simulated phishing attacks with automated security training. You send fake phishing emails to your team, see who clicks, and then automatically enroll those users in short training modules. The platform tracks your organization's "Phish-prone percentage" over time so you can see whether behavior is actually improving. Nearly 70,000 organizations use it, and it holds G2 Leader status across multiple recent rating periods. Setup uses Active Directory or SCIM integration, so you don't need to manually manage user lists. Pricing starts at $1.90 per seat per month for teams of 25 to 50 people on a three-year term, billed annually. KnowBe4 offers nonprofit discounts and competitive upgrade pricing if you're switching from another platform.

Features

• Unlimited simulated phishing tests with customizable templates
• Automated training campaigns with scheduled reminder emails
• Phish Alert Button lets employees report suspicious emails in one click
• Industry benchmarking shows how your click rates compare to similar businesses
• AI-recommended training modules based on each user's phishing test results

Best for

KnowBe4 works best for small businesses with 25 or more employees who handle sensitive customer data, process payments, or operate in regulated industries like healthcare or finance. It suits owners who want a structured, automated security training program without hiring a dedicated IT security staff member.