Amplitude
Amplitude shows you exactly how users behave in your product so you can make decisions based on real data, not guesswork.
Overview
Amplitude is a digital analytics platform that tracks how real users interact with your website or app. The free Starter plan covers up to 10,000 monthly tracked users and includes product analytics, session replay, A/B testing, and unlimited feature flags. That means a small team can watch recordings of actual user sessions, run experiments on their website with just one line of code, and see which features drive retention, all without paying a cent. The Plus plan starts at $49 per month and scales up to 300,000 monthly tracked users. Amplitude also offers a Startup Scholarship that gives qualifying businesses under 20 employees and under $10 million in funding one free year on the Growth plan. A Forrester study found Amplitude delivered 217% ROI over three years with a six-month payback period.
Features
- Session Replay lets you watch real user sessions to spot friction points
- Web Experimentation runs A/B tests on your site with one line of code
- Product Analytics tracks user behavior across your entire funnel
- AI Feedback collects and analyzes up to 2,000 customer feedback records
- Unlimited feature flags let you safely roll out and test new features
Best for
Amplitude suits small teams that sell a digital product, app, or content subscription and want to understand why users drop off or convert. It works especially well for founders and product managers who need to test ideas quickly and tie feature changes to measurable outcomes.
Why this SMB score
Amplitude earns a strong score because the free tier is genuinely useful, the Plus plan stays affordable at $49 per month, and the platform covers analytics, experimentation, and session replay in one place, though its full value only appears for businesses with a digital product to track.