Acuity Scheduling
Acuity Scheduling lets clients book, pay, and reschedule themselves so you spend less time on admin and more time doing the work you actually get paid for.
Overview
Acuity Scheduling is appointment booking software built for service-based businesses. Clients visit your booking page, pick a time, fill out an intake form, and pay, all without you lifting a finger. The software sends automated reminders before appointments, which cuts down on no-shows, and stores client information in profiles you can reference over time. You can accept payments through Stripe, Square, or PayPal, and offer packages, subscriptions, gift cards, and deposits. It handles multiple staff members, multiple locations, and virtual appointments. Over 250,000 businesses use it, and a support team backs the product with a help center, webinars, and a blog. If your business runs on appointments, whether you run a salon, therapy practice, fitness studio, or consulting firm, Acuity removes the back-and-forth scheduling that eats up your day.
Features
- Client self-scheduling with automated reminders and follow-ups
- Payment processing through Stripe, Square, and PayPal with deposit and tipping options
- Custom intake forms, cancellation policies, and client profiles
- No-show protection via stored credit cards and deposits
- Staff management, multi-location support, and calendar syncing
Best for
Acuity works best for solo operators and small service businesses, like salons, coaches, therapists, fitness trainers, and tutors, who take appointments and want clients to book and pay online without phone tag. It also suits businesses with small teams who need to manage staff schedules and multiple locations from one place.
Why this SMB score
Acuity covers the core scheduling and payment needs of most service businesses with strong automation tools and broad industry fit, but the lack of transparent pricing data and feature gating on key tools like HIPAA compliance prevent a higher score.