How does pricing compare between Flock and OpenPhone?

Flock offers a free tier or trial with paid plans from about $4/mo. OpenPhone offers paid plans from about $15/mo. Always confirm current plans on each vendor's website before you commit.

Which is cheaper, Flock or OpenPhone?

Flock has the lower advertised entry price ($4/mo), but the best value depends on the plan tier and seats your business actually needs.

When should I choose Flock over OpenPhone?

Flock is a strong fit for Flock suits service businesses and small professional teams—agencies, consultancies, small retail operations, and lean startups—where the…. Lean toward OpenPhone if you need OpenPhone fits service businesses, freelancers, and small retail or e-commerce teams that need a professional phone presence without paying….

Flock vs OpenPhone

A side-by-side comparison of two communication tools for small businesses.

Bottom line

Flock and OpenPhone score within a point of each other on SMB fit (8/10 vs 8/10), so the better choice comes down to your specific workflow, budget, and the feature details below.

At a glance

Attribute	Flock	OpenPhone
SMB score	8/10	8/10
Category	Communication	Communication
Free tier	Yes	No
Starting price	From $4/user/mo	From $15/user/mo
Best for	Flock suits service businesses and small professional teams—agencies, consultancies, small retail operations, and lean startups—where the primary pain point is communication fragmentation rather than complex project management. It works especially well for teams of five to thirty people who want Slack-style channels without Slack-level pricing. Customer-facing teams benefit from the fast direct messaging and quick video calls, while owners who manage multiple small departments appreciate having channels, tasks, and files in one tab. Teams that are currently relying on email threads or consumer apps like WhatsApp for internal communication will see the most immediate improvement after switching to Flock.	OpenPhone fits service businesses, freelancers, and small retail or e-commerce teams that need a professional phone presence without paying for a traditional phone system. It's particularly well-suited to home services contractors, real estate agents, small law or accounting firms, and early-stage startups where multiple people need to field the same customer line. Any business where missed calls equal lost revenue—and where the owner is tired of giving out their personal cell—will get immediate value. Teams already comfortable with Slack-style shared inboxes will find the collaboration model familiar. It works especially well for remote or hybrid teams who need a single communications layer that isn't tied to a physical office.

Flock

One affordable workspace where small teams message, meet, and manage tasks without juggling multiple subscriptions.

Picture a ten-person marketing agency where the account manager is pinging the designer on email, the owner is following up via text, and the developer is buried in a Slack thread the rest of the team can't find. That kind of scattered communication kills hours every week. Flock…

Key features

Organized channels keep project and team conversations searchable and separated
Built-in to-do lists let teams assign tasks without leaving the chat window
Group video calls included on paid plans—no third-party conferencing app needed
Polls and reminders embedded in conversations reduce back-and-forth decision emails
Free Starter plan supports up to 20 users with 5 GB storage and unlimited DMs
Shared notes allow collaborative document drafting inside the platform
App integrations connect Google Drive, Trello, GitHub, and other common SMB tools

Limitations

Flock's integration marketplace is narrower than Slack's, which matters if your team depends on niche vertical software. The free plan caps storage at 5 GB and restricts message search to recent history, which can become limiting faster than expected for active teams. Group video call quality and feature depth (backgrounds, breakout rooms, recording) lag behind dedicated conferencing tools like Zoom or Google Meet—so teams with heavy meeting loads may still need a second app. There is no native import for Slack message history, meaning a migration involves starting fresh on searchable archives. Enterprise-grade compliance features are limited; verify current certifications on the vendor site.

Visit Flock →

OpenPhone

One business phone number for your whole team—calls, texts, and voicemails in a shared inbox that actually keeps everyone in sync.

Picture a two-person landscaping company that keeps losing jobs because the owner's personal cell goes to voicemail while he's on a roof. With OpenPhone, a dedicated business number rings through a shared app, the AI agent picks up after hours, and a transcribed voicemail is wait…

Key features

Dedicated business numbers keep personal and work calls completely separate
Shared team inbox shows all calls, texts, and voicemails in one place
Sona AI agent answers inbound calls 24/7, even outside business hours
Automatic voicemail transcription lets you read messages instead of listening
AI-drafted text reply suggestions speed up customer follow-ups
Number porting lets you keep your existing business phone number
Mobile and desktop apps work on any device with an internet connection
Internal threads and notes on conversations keep team context visible

Limitations

OpenPhone is a streamlined VoIP tool, not a full-blown contact center platform. Advanced IVR routing, call queuing, and detailed analytics dashboards found in enterprise UCaaS tools aren't available or are limited. The per-user monthly pricing adds up faster than expected once a team grows past ten people—verify current plan tiers on the vendor site before budgeting. International calling rates and number availability outside the US and Canada vary; check coverage for your market. Some users report that call quality can dip on weak Wi-Fi or mobile data connections, which is a VoIP limitation rather than an OpenPhone-specific flaw. Deep native CRM integrations may require a third-party connector depending on your stack.

Visit OpenPhone →

We may earn a commission if you buy through links on this page, at no cost to you.

Frequently asked questions

Is Flock or OpenPhone better for small businesses?: Flock and OpenPhone score within a point of each other on SMB fit (8/10 vs 8/10), so the better choice comes down to your specific workflow, budget, and the feature details below.
How does pricing compare between Flock and OpenPhone?: Flock offers a free tier or trial with paid plans from about $4/mo. OpenPhone offers paid plans from about $15/mo. Always confirm current plans on each vendor's website before you commit.
Which is cheaper, Flock or OpenPhone?: Flock has the lower advertised entry price ($4/mo), but the best value depends on the plan tier and seats your business actually needs.
When should I choose Flock over OpenPhone?: Flock is a strong fit for Flock suits service businesses and small professional teams—agencies, consultancies, small retail operations, and lean startups—where the…. Lean toward OpenPhone if you need OpenPhone fits service businesses, freelancers, and small retail or e-commerce teams that need a professional phone presence without paying….

Read the full profiles: Flock · OpenPhone · All Communication tools