Backblaze vs NinjaRMM
A side-by-side comparison of two security tools for small businesses.
Bottom line
For most small businesses, Backblaze edges out NinjaRMM on overall SMB fit (9/10 vs 8/10), especially for Backblaze is a strong fit for small businesses where most critical data lives on employee…. That said, weigh pricing and the feature breakdown below against your needs.
At a glance
| Attribute | Backblaze | NinjaRMM |
|---|---|---|
| SMB score | 9/10 | 8/10 |
| Category | Security | Security |
| Free tier | No | No |
| Starting price | From $8/seat/mo | Contact sales |
| Best for | Backblaze is a strong fit for small businesses where most critical data lives on employee laptops and desktops rather than on servers. Professional services firms—accountants, consultants, photographers, video editors, and small law offices—benefit most because their work product is tied directly to individual machines. Retail shops and small agencies with two to twenty-five computers get immediate value from the per-seat flat pricing, which scales predictably. It works especially well for businesses that have zero dedicated IT staff and need a solution that an owner or office manager can deploy and forget. Remote and hybrid teams also benefit since the backup happens wherever the laptop is connected to the internet. | NinjaOne is the strongest fit for small and mid-sized businesses that own 10 or more endpoints and lack a full-time IT department—think professional services firms, dental or medical offices, small manufacturers, and multi-location retailers. It also excels for in-house IT generalists who need a single tool instead of juggling separate products for patching, backup, and remote support. Managed service providers serving SMB clients will find the multi-tenant billing and reporting especially useful. Companies running mixed device environments—a blend of Windows workstations, Macs, and employee smartphones—benefit from having one platform handle all of them consistently. |
Backblaze
Flat-rate, unlimited cloud backup for every business Mac and PC at $99 per computer per year—no file-size caps, no surprises.
Picture this: a two-person accounting firm wraps up tax season, and the next morning one employee's laptop hard drive fails completely. No recent backup means weeks of client files, spreadsheets, and correspondence are simply gone. That single incident can cost more in recovery a…
Key features
- Continuous automatic backup runs silently without manual intervention or scheduling
- Unlimited data per computer—no file size or file type restrictions apply
- Flat annual pricing per computer simplifies IT budget forecasting for small teams
- Web-based restore lets any authorized user retrieve files from a browser
- External drive backup covers USB and Thunderbolt drives connected at backup time
- Business Groups dashboard gives owners centralized visibility across multiple computers
- Optional physical restore via mailed USB drive speeds large file recoveries
- Version history retains deleted or changed files for up to one year by default
Limitations
Backblaze backs up computers, not servers—Windows Server editions and NAS devices are not supported under the standard personal or business computer plans (Backblaze B2 cloud storage is a separate product for those use cases). The initial backup of a large hard drive can take several days to several weeks depending on upload speed and data volume, which is a real gap in protection during onboarding. Files on external drives must be connected at the time of backup or they'll be flagged as missing and eventually removed from the backup set. It is not a sync tool, so it cannot replace Dropbox or Google Drive for real-time file sharing. Verify current retention limits and add-on costs on the vendor site before assuming defaults meet your needs.
NinjaRMM
One dashboard to patch, back up, and remotely fix every device your business owns—without hiring a dedicated IT team.
Picture a 15-person accounting firm where the office manager doubles as the de facto IT person. Every month she loses hours chasing Windows updates on seven workstations, scrambling to restore a laptop after a bad patch, and trying to remember which machines have expired antiviru…
Key features
- Automated OS and third-party patch management across Windows, macOS, and Linux
- One-click remote desktop access to any managed device without VPN setup
- Cloud backup for endpoints, Microsoft 365, and Google Workspace data
- Mobile device management for iOS and Android company phones and tablets
- Built-in IT helpdesk ticketing linked directly to device records
- Real-time monitoring with customizable alerts for disk, CPU, and security events
- Multi-tenant dashboard allowing one admin to manage multiple office locations
- Policy-based automation to trigger remediation scripts on detected issues
Limitations
Pricing scales per device, so businesses that add endpoints quickly can see monthly costs climb faster than expected—verify the current per-device rate and any minimum seat requirements on the vendor site before committing. The ticketing module, while included, is less mature than dedicated helpdesk tools like Freshservice, and some users find it underpowered for complex workflows. The mobile device management features cover basics well but may not satisfy organizations with strict enterprise MDM compliance requirements. New users without any RMM background should budget two to four hours of onboarding time to configure automation policies correctly; misconfigured policies can push unwanted changes to devices.
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Frequently asked questions
- Is Backblaze or NinjaRMM better for small businesses?
- For most small businesses, Backblaze edges out NinjaRMM on overall SMB fit (9/10 vs 8/10), especially for Backblaze is a strong fit for small businesses where most critical data lives on employee…. That said, weigh pricing and the feature breakdown below against your needs.
- How does pricing compare between Backblaze and NinjaRMM?
- Backblaze offers paid plans from about $8/mo. NinjaRMM offers custom / contact-sales pricing. Always confirm current plans on each vendor's website before you commit.
- When should I choose Backblaze over NinjaRMM?
- Backblaze is a strong fit for Backblaze is a strong fit for small businesses where most critical data lives on employee laptops and desktops rather than on servers.…. Lean toward NinjaRMM if you need NinjaOne is the strongest fit for small and mid-sized businesses that own 10 or more endpoints and lack a full-time IT department—think….
Read the full profiles: Backblaze · NinjaRMM · All Security tools